System Requirements
Access to HighBond apps requires a subscription and a supported browser.
SUPPORTED BROWSERS
The current versions of:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- Safari
BROWSER SIZE
HighBond may not work on mobile browsers. For the best experience, we recommend a browser width of 1280 pixels and up.
AD BLOCKERS
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ON-PREMISE ROBOTS AGENT SYSTEM REQUIREMENTS
Before installing an on-premise Robots Agent, make sure that the server on which the Robots Agent will be installed meets the hardware and software requirements outlined below.
HARDWARE REQUIREMENT
Processor, memory, and hard disk requirements for production systems depend on the following factors:
- the number of concurrent users and their usage profiles
- the size of the data payload
- the desired response times
REQUIREMENT |
ADDITIONAL INFORMATION |
Windows Server operating system One of the following operating systems (64 bit):
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Recommended: Windows Server 2019 |
R, 64-bit (optional) To use Analytics functions that integrate with the R programming language, you must install and configure R. The following versions of R have been tested and work with the Robots Agent:
You can use either CRAN R or Microsoft R. Note Other versions of R may work as well. However, they are not guaranteed to work. |
If you are using one of the CRAN R packages, you may need to add the path to the R binary folder to the PATH environment variable on the server.
For example: C:\Program Files\R\R-<version>\bin\x64
Note You do not need to install R if you do not intend to use the Analytics R functions or RCOMMAND. |
Note Two optional features of Analytics require installing two separate instances of Python:
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Python, 32-bit (optional) To use Analytics functions that integrate with the Python programming language, you must install and configure:
The following versions of Python have been tested and work with the Robots Agent:
Note Any version of Python from 3.4.x onward should work with the Robots Agent. However, versions other than those listed are not guaranteed to work. |
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Python, 32-bit (optional) To enable Analytics machine learning commands, you must install:
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If you select the Enable machine learning (install Python engine for Analytics) check box during Robots Agent installation, the installer installs the Python engine for Analytics. Note This instance of Python is not intended for use with the Analytics Python functions, or for general Python use. You must install a separate instance of Python for these purposes. |
Oracle Instant Client (optional) To use the ACL Connector for Oracle, you must install: · Oracle Instant Client 11g or 12c
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AUTOMATICALLY INSTALLED SOFTWARE PREREQUISITES
If the following software prerequisites are not already installed on the server, they are automatically installed by the Robots Agent installer:
- Microsoft .NET Framework 4.6.2
Note
If the server already has .NET 4.6.0 or 4.6.1, the Robots Agent uses the installed version of .NET and does not install version 4.6.2.
- Microsoft Visual C++ 2015-2019 Redistributable Package (x64 and x86)
- Microsoft Visual C++ 2013 Redistributable Package (x64) (only if optional data connectors are installed)
- Microsoft Visual C++ 2012 Redistributable Package (x64) (only if optional data connectors are installed)
- Microsoft Access Database Engine 2016 (32-bit)
REQUIREMENTS CONTAINED IN THE ROBOTS AGENT INSTALLATION DIRECTORY
Local copies of the following components are installed with the Robots Agent and contained in the Robots Agent installation directory:
- Python Engine 3.7.9 and TPOT 0.10.2 – used by the Analytics machine learning commands
STANDARD DATA CONNECTORS
The following data connectors are installed by default when installing Robots Agent:
Big Data and NoSQL |
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ERP and CRM systems |
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Accounting tools |
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Marketing and analytics |
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Collaboration solutions |
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File and API integration |
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E-commerce solutions |
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Relational databases |
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Security tools |
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Other connectors |
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OPTIONAL DATA CONNECTORS
The following data connectors are optional, and you can opt to not install these when installing Robots Agent.
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