This concept of verifying compliance was picked up by the quality profession in the 1960s and applied to the military and the nuclear power industry. The application of a compliance audit results in stability and assurance that rules are being followed.
Rule 1: Serve your customers
Rule 2: Use qualified people
Rule 3: Measure against agreed criteria
Rule 4: Use facts to form conclusions
By associating the negative facts with missing or weak controls, the auditor rises to the system level of analysis. This has lasting value, because the system affects the process, which affects the product or service.
Credit : Dennis R. Arter for qualitydigest.com (January, 2000)
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